Agreement to Terms

These Terms of Use ("Terms") govern your use of the website www.dralistervictor.com ("Website") and the medical services provided by Dr. Alister Victor ("we," "us," or "our"). By accessing or using our Website or services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our Website or use our services.

Website Use and Restrictions

Acceptable Use

You may use our Website for the following purposes:

• Accessing information about our medical services and expertise
• Booking appointments and consultations
• Contacting us for medical inquiries
• Reading educational health content
• Accessing patient resources and forms

Prohibited Uses

You agree NOT to use the Website to:

• Violate any applicable laws or regulations
• Transmit any harmful, offensive, or illegal content
• Impersonate any person or entity
• Interfere with or disrupt the Website's operation
• Attempt unauthorized access to any portion of the Website
• Collect or harvest user information without consent
• Use automated systems or software to extract data
• Engage in any activity that could damage our reputation

Medical Services and Information

Nature of Medical Information

The information provided on this Website is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with questions regarding medical conditions.

No Doctor-Patient Relationship

Use of this Website does not create a doctor-patient relationship between you and Dr. Alister Victor. A formal doctor-patient relationship is established only when you:

1. Schedule and attend an in-person consultation
2. Provide complete medical history and consent
3. Receive personalized medical advice or treatment

Medical Emergency Disclaimer

Appointment Booking and Cancellation

Booking Process

• Appointments can be booked through our Website, phone, or WhatsApp
• All appointment requests are subject to availability
• We reserve the right to reschedule or cancel appointments when necessary
• Accurate information must be provided during booking

Cancellation Policy

• Appointments should be cancelled at least 24 hours in advance
• Late cancellations may result in charges or restrictions on future bookings
• No-shows may be charged a fee at our discretion
• Emergency cancellations will be considered on a case-by-case basis

Intellectual Property Rights

Website Content

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Dr. Alister Victor or its content suppliers and is protected by intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works from any content
• Use any content for commercial purposes without written permission
• Remove any copyright or proprietary notices
• Transfer content to any third party

User Submissions

By submitting any content to our Website (including reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and publish such content for our business purposes.

Privacy and Confidentiality

Your use of our Website and services is also governed by our Privacy Policy. By using our Website, you consent to our collection and use of information as described in the Privacy Policy. We are committed to maintaining the confidentiality of your personal and medical information in accordance with applicable laws and professional standards.

Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any such content.

Disclaimers and Limitations of Liability

Medical Disclaimer

THE MEDICAL INFORMATION ON THIS WEBSITE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK.

Website Availability

We do not guarantee that our Website will be available at all times. We may experience hardware, software, or other problems that may result in unplanned downtime. We shall not be liable for any unavailability of the Website.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DR. ALISTER VICTOR AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.

Indemnification

You agree to defend, indemnify, and hold harmless Dr. Alister Victor, his practice, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Website.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

Payment Terms

• All fees for medical services are due at the time of service unless other arrangements are made
• We accept cash, credit/debit cards, and approved insurance
• Insurance coverage should be verified before appointments
• Patients are responsible for any amounts not covered by insurance
• Payment plans may be available for certain procedures

Telemedicine Services

If we offer telemedicine services:

• Technical requirements must be met for video consultations
• Telemedicine is not appropriate for all medical conditions
• Emergency situations cannot be handled via telemedicine
• Standard consultation fees apply to telemedicine appointments

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history
• Follow prescribed treatment plans and medical advice
• Inform us of any changes in your health condition
• Respect our staff and other patients
• Arrive on time for scheduled appointments
• Pay for services as agreed

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify users by posting the new Terms on this page with an updated effective date. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website and supersede any prior agreements.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

• Dr. Alister Victor
• Manipal Hospital, Sarjapur Road Branch
• Bengaluru, Karnataka 560102
• Phone: +91-79858-19243
• Email: alister.victor@manipalhospitals.com
• Website: www.dralistervictor.com

Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.